Privacy Policy

Privacy Policy

Last updated: March 2026

1. Who We Are TON operates at tonclothing.com. We are committed to protecting your personal data and handling it responsibly. This policy explains what data we collect, how we use it, and your rights.

2. What Data We Collect When you place an order or sign up to our email list we may collect your name, email address, delivery address, phone number, and payment information. Payment data is processed securely by our payment provider and is never stored by TON directly.

3. How We Use Your Data We use your data to process and fulfil your orders, send order confirmations and shipping updates, send drop alerts and brand updates if you have opted in, and improve our website and customer experience.

4. Email Marketing If you sign up to our email list you will receive notifications about new drops and TON news. You can unsubscribe at any time using the link in any email we send. We do not sell or share your email address with third parties.

5. Cookies Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Continuing to use our site constitutes acceptance of our cookie policy.

6. Third Parties We use Shopify to power our store and process payments. We may use third party services for email marketing and analytics. These providers are bound by their own privacy policies and GDPR compliance obligations.

7. Data Retention We retain your order data for up to 7 years for legal and accounting purposes. Email marketing data is retained until you unsubscribe.

8. Your Rights Under UK GDPR you have the right to access the personal data we hold about you, request correction or deletion of your data, withdraw consent for marketing at any time, and lodge a complaint with the Information Commissioner's Office (ICO).

9. Data Security We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Our website uses SSL encryption for all transactions.

10. Contact For any data-related queries or to exercise your rights contact us at studio@toncollective.com.