FAQ

Frequently Asked Questions

The Drops

How many pieces are made of each design? Every TON design is strictly limited to 100 units. Once they're gone, they're gone. We never reprint.

Will sold out designs ever come back? No. When a design sells out it is retired permanently. That's what makes each piece genuinely collectible.

How do I know when a new drop is live? Sign up to our email list on the homepage and you'll be the first to know when new drops go live. Drops sell fast so being on the list matters.

Can I reserve a piece before a drop goes live? Not currently. All pieces go live at the same time on drop day. Follow us on Instagram and TikTok for drop announcements.

The Garments

What are TON garments made from? All TON blanks are ethically sourced, 100% recyclable, and printed in-house in the UK. We only work with suppliers whose ethical and sustainability credentials match our own.

How do I know what size to order? Each product page includes a full size guide. If you're between sizes we recommend sizing down as our blanks have an oversized fit.

Shipping

For full details on delivery times and costs please visit our Shipping page.

Returns

For full details on our returns policy please visit our Terms and Conditions page.

The Artists

How does the artist collaboration work? Artists provide up to six original designs. TON handles all production, printing, marketing, and fulfilment. Artists earn a commission on every sale across their full run of 100 units per design.

How can I collaborate with TON as an artist? Send your portfolio or Instagram to studio@toncollective.com. We review every submission personally.

I want to recommend an artist to TON. How do I do that? Email us at studio@toncollective.com with the artist's details and we'll take a look.

General

How do I contact TON? Email us at studio@toncollective.com. We aim to respond within 48 hours.

Is TON on social media? Yes. Follow us on Instagram and TikTok for drop announcements, artist features, and behind the scenes content.